For this blog I have interviewed local owner /operators of Classic Carpets – Flooring Xtra in New Plymouth – Murray and Sandra Feek.
They both work in the business full time – Murray manages the business, the contractors and laying staff , and also does quotes.
Sandra is in the office and show room making sure the accounts run smoothly, oversees the sales people, and ensures customers are looked after.
Please take a look at their website for more information on getting a quote for your next flooring project!
1. So your business name is ….
Classic Carpets – Flooring Xtra.
2. What type of business do you run?
We are a specialist flooring store – We supply and install carpets, vinyl, ceramic tiles, woods and laminates- We provide a vast array of flooring for all sorts of scenarios. We specialize in residential flooring, but also do a great deal of commercial work for local businesses, schools etc.
3. How long have you been operating/trading?
We have been trading as Classic Carpets for around 30 years but have recently joined the Flooring Xtra group in 2009.
4. Do you have any short term or long term goals for your business?
To continue to grow and provide service to the community.
5. Your perfect day/customer scenario?
Confirmed quotations are always good – That means we can order the product and book the tradepeople to do the job. Also to hear a good testimonial from a customer – We are all about customer service and satisfaction and love to hear that people are happy with their new floors.
6. Where are you originally from?
Both Murray and I are from New Plymouth.
7. Name your favourite café/restaurant in New Plymouth.
For more casual dining we like to go to the Tree House on Devon Street West – We sometimes hold staff funtions there and it is a great place to go for a good hearty meal. For a more sophisticated experience we like to dine at Salt on the water front.
8. When you have time off – what do you like to do?
We travel often and have recently been ticking off places like North America, South America, and Adelaide. Next on this list is Europe and some trips planned to incorporate the US Tennis Open and Wimbledon.We also love to babysit our grandchildren.
9. If you could do anything in Taranaki for one day – what would you wish for?
I think if we could land at the top of Mount Taranaki in a helicopter and have a picnic and a walk around the summit that would be fantastic. But as that is not possible probably just a ride around the mountain looking at the views would be great.
10. If you could fast forward into the future how would you like New Plymouth to be?
We would love New Plymouth to stay provincial in size but to have easier access to the outside world – Cheaper flights to the international ports and not so many road works on the main roads north and south!
Thank you Murray and Sandra for your Local Knowledge answers!
If you would like to visit their show room it is on Borrell Avenue, Westown, New Plymouth.
Phone: 06 7533933