Continuation of roadshows for 2009

As part of the principle of the website in the support and protection of the industry in the context of online marketing we are off again with another series of roadshows around the country. We start off in the week of the 16th March in New Plymouth and Palmerston North.

These free seminars are open to anyone in the industry and provide valuable information, advice and understanding in all aspects of real estate marketing today with a focus to the role of the web. The content is relevant for business owners, sales agents and office admin and we welcome all of you to attend for what is well regarded as a very intensive and rewarding 90 minute presentation.

We collectively face many challenges in the coming year primarily around the fact that access to property information is becoming ever easier through the power of Google to “organise the world’s information” and yet we genuinely face the predicament of information overload – we want you to be more effective and not to be overloaded. We believe we can help you better understand the mind of the buyers and be better able to manage their enquiries.

As ever we provide in these presentations insightful research on what consumers want from real estate agents – and what they do not want!

• We will help you to make your listings stand out from the crowd to grab the attention of buyers

• We will explain how your next prospective client is researching you right now!

• We will share our thoughts and advice on managing email enquiries from the web

For full details on these 2 seminars and all future ones please check out this website “On the Road“. Also if your office would like to get together a group of 20 or more agents from one or more offices in your group there is an open invitation for a personalised presentation – just send me an email.

March 09 2009 | News | No Comments »

Step up and build your skills

The recent presentations that we made around the country focused on the need to build your skills in real estate marketing and online marketing. As was identified by Stefan Swanepoel earlier this year, there is an emerging new breed of real estate agents – skilled in managing information and negotiation, as this quote from Stefan’s book so rightly puts it

“Agents are no longer order takers and are looking to acquire skills to build their business” – Bill Shue, President, RealtyU

To assist this future trend I wanted to highlight the training services that the REINZ is providing for all professionals in this industry. They have a special offer on at the moment for on-the-job training at amazing prices (50% off the regular price) for a short time. Have a read of the details on the REINZ website.

November 27 2008 | Special offers | 2 Comments » is moving!

The team at is moving this month. We have been co-located in the office of REINZ for the past 2 years, however now is the time to establish our own offices as the company has grown and developed.

We have decided to stay in Parnell and have found new premises just down the road at 128 Parnell Road. The new office will allow us a better working environment for the team which has had to manage in a number of separate offices over the past 12 months as we have grown our capability.

It is worth at this time to share with you the make up of the team as we have added resources this year to meet the needs of a more comprehensive website and larger customer base.

The team now comprises 7 people with a core focus to customer service. Peter Driscoll who joined the team last year heads up the sales focus. Many of you will have met Peter over the past year as he has and continues to travel the country. Working closely with Peter is Kerry Kissane who fulfils a dual role as our training guru and team leader for our customer support team. Kerry may also be well known to many of you as she has been busy providing training and support to offices across the breadth of our customer base.

The team you may not have met, but may well have spoken to over the past year are our customer support team of Katherine Jariel, Luana McKenzie and our newest member Crystal Fell. These wonderful three are the front line support to your day to day issues.

Another new member of the team is Phil Dunn. Phil joined us last month and has the position chief operating officer, his role is to manage the programme of developments and operation of the website. Phil has been actively involved with our business for over 18 months on a contract role and to have secured his permanent involvement is great for the long term development of the site.

The new office will also enable us to implement a new telephone system which will enable us to better manage incoming calls, something that the current office arrangement has limited us to achieve.

From our customers point of view it is important to note that our main contact telephone number of 0800 732 536 will not change when we move office, nor will our postal address which remains PO Box 9284, Newmarket. All contact numbers are as ever available on the website. If you have been using the current Auckland number of 09 353 2250 this will change to 09 366 1502. When we move a recorded message will be placed on the old number to remind you of this change and the new number.

June 11 2008 | News | 2 Comments »