Realestate.co.nz is moving!

The team at realestate.co.nz is moving this month. We have been co-located in the office of REINZ for the past 2 years, however now is the time to establish our own offices as the company has grown and developed.

We have decided to stay in Parnell and have found new premises just down the road at 128 Parnell Road. The new office will allow us a better working environment for the team which has had to manage in a number of separate offices over the past 12 months as we have grown our capability.

It is worth at this time to share with you the make up of the team as we have added resources this year to meet the needs of a more comprehensive website and larger customer base.

The team now comprises 7 people with a core focus to customer service. Peter Driscoll who joined the team last year heads up the sales focus. Many of you will have met Peter over the past year as he has and continues to travel the country. Working closely with Peter is Kerry Kissane who fulfils a dual role as our training guru and team leader for our customer support team. Kerry may also be well known to many of you as she has been busy providing training and support to offices across the breadth of our customer base.

The team you may not have met, but may well have spoken to over the past year are our customer support team of Katherine Jariel, Luana McKenzie and our newest member Crystal Fell. These wonderful three are the front line support to your day to day issues.

Another new member of the team is Phil Dunn. Phil joined us last month and has the position chief operating officer, his role is to manage the programme of developments and operation of the website. Phil has been actively involved with our business for over 18 months on a contract role and to have secured his permanent involvement is great for the long term development of the site.

The new office will also enable us to implement a new telephone system which will enable us to better manage incoming calls, something that the current office arrangement has limited us to achieve.

From our customers point of view it is important to note that our main contact telephone number of 0800 732 536 will not change when we move office, nor will our postal address which remains PO Box 9284, Newmarket. All contact numbers are as ever available on the website. If you have been using the current Auckland number of 09 353 2250 this will change to 09 366 1502. When we move a recorded message will be placed on the old number to remind you of this change and the new number.

June 11 2008 06:56 am | News

2 Responses to “Realestate.co.nz is moving!”

  1. Max Percy on 12 Jun 2008 at 3:01 pm #

    Good move team. I think for the public’s perception you do not want to be seen possibly as being associated with REINZ. So moving out of their office is a sound decision in my view.

    I hope you used a real estste agent to find you your new premises!

  2. Alistair Helm on 12 Jun 2008 at 3:46 pm #

    Max

    Thanks for those thoughts – I think it is time to firmly established and demonstrated our independence!

    As to using a licensed real estate agent – of course!

    I can thoroughly recommend the services of Cyril Dominikovich – the manager of Parnell Real Estate – Cyril was professional, helpful, and a skillful negotiator – what more could I ask of a professional agent.

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