The client experience

Client Experience

What comes first, the commission or the client?

We would all like to think that it is the client’s interests that takes priority, particularly when people are transacting real estate, there is only one thing in mind – seeing the mission accomplished of moving from A to B.

Being mindful of this throughout the selling process is paramount for us as sales professionals and it goes without saying that if this focus is lost, without question the client’s ultimate goal and quality of service is compromised.

Recently it was incredibly humbling to be awarded 1st place for Harcourts Canterbury’s Client Experience Award. For this to be endorsed by our very own clients makes it even more special. To our loyal clients – thank you. That endorsement makes the effort and long hours so worthwhile.

To my team, this award would not be possible alone. Your support both in the field and behind the scenes is what makes this possible. Creating memorable client experiences takes true teamwork.

For me personally, in the twilight of my real estate career that will span 30 years next year, this would have to be the absolute pinnacle and there is no better accolade I would wish to lay claim to – it’s simply amazing and the ultimate in job satisfaction.

This is the absolute reason why we do this every day! Thank you.

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About Peter Griffioen

Peter Griffioen - or simply Griff to those who know him - has an established reputation as a high-producing Harcourts Canterbury salesperson. With a focused approach to customer service you can rest assured that you are in good hands, whether it be a relaxed chat about the state of the market or an in-depth discussion regarding your next property transaction. The key advantage of engaging Team Griff’s services is their local knowledge and experience. Currently in this post-seismic era, it is vital to have true professionals working on your behalf, ensuring that you are guided through the process professionally and with a caring approach. The advent of the ‘as is, where is’ market means specialised expertise are required and Team Griff has taken it on themselves to both understand and explain the pros and cons of this now accepted sale/purchase option. For over 26 years the Griff brand has become synonymous with achieving results. Griff now prides himself with his five member team and takes much satisfaction from empowering them to both achieve and reach their own goals. A team with a proven track record placed with the highest ranking Harcourts Million Dollar Club members, exceeding the $275m level. Such accomplishments highlight the team’s exceptional marketing and negotiating skills. Team Griff are recognised as industry leaders for their online presence and regular blog posts of current and relevant real estate information. E-marketing and readily available property specific detailed info means Team Griff’s clients have the edge when it comes to selling their homes, not forgetting purchasers who benefit first hand. A simple Google search says it all – the Griff brand ranking with the most frequent. Griff’s life focus extends beyond business, with quality time and fun being high priorities, while mountain biking, boating and fishing provide that vital time out. His Christian faith is his anchor for daily living, and his community is important to him. For a team approach to optimize the result for your next property transaction, be sure to talk to this award winning team - synonymous with hard work and results! Griff and his trusted team welcome your enquiry today.

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